COVID-19 Ticketing Information

I purchased tickets for Disneyland in 2020 and couldn't use them due to the pandemic. What now?

Disney has extended the expiration dates of their tickets from 2020.

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For Disneyland:

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"Disneyland, the 2020 Salute is valid through 12/16/21. The usage window of "2020 Disneyland 3 and 4 day Military Salute Promotional Tickets" previously sold prior to or after this extension notice will be extended through December 16, 2021 with the block-out dates of 12/19/20 - 1/4/21 and 3/26/21 - 4/11/21. If the guest is unable to visit by December 16, 2021, Disney will allow the guest to apply the value of a wholly unused Ticket toward the purchase of a ticket for a future date."

We accept walk-ins during the listed hours at the top of this web page except for State & Federal holidays. Drop in to the ticket office during our normal operating hours and we can complete the transaction, simply print out your tickets, and hand them to you.

As a veteran, do I qualify to purchase military tickets?

You may or may not. 100% disabled veterans (with a 100% disability ID card) are eligible for all of our tickets, even military-specific ones. In addition, ALL veterans with a service-connected disability (with a Veteran Health Identification Card to show) are eligible for all of our regularly discounted (non military-specific) tickets. A VHIC card or 100% disability ID card is required for vets to purchase any of our offered tickets. If you need assistance learning how a VHIC card can be obtained, or to double-check the eligibility of your ID, please view the ID sheets at the bottom of this page.

You should first ensure you are eligible to purchase.
 
If you are purchasing Disneyland, Disney World, or Universal Orlando military promo tickets, you need to be aware that they have a purchase restriction of six tickets per service member. Universal Orlando allows the service member AND their spouse to get up to six military tickets per year. Any amount of regularly discounted tickets may be purchased, though particularly large orders may require additional paperwork. Additionally, military-promo tickets typically require that the service member or their spouse with their eligible I.D. be present at the park and with the group on at least the first use. The eligible member must also use one of the tickets.

Every ticket type has an expiration date and sometimes includes black-out dates.  For any particular ticket type, be sure to ask about the dates if not already mentioned by the ticketing agent. You may be able to find the black out dates for your park on our pricing list.

Although our ticket office is tax-exempt, we utilize the TOAST point of sale system which includes a 4% card processing fee for all card transactions (including debit). We recommend you bring cash or check to avoid paying this fee.

Some ticket types like Universal Studios and Seaworld will require the first and last names of every patron using a ticket. Disney parks no longer have this requirement.

In summary, we recommend you pay cash or check, you should ensure you are eligible to purchase, you should be aware of the dates you are going on your trip, you should be aware of the people going with you, and some tickets (such as the Disney Military Promotional ones) have purchase and other restrictions to keep in mind.

Building 6220 at Camp Williams. Google maps link.

Building 6220 is located by the PX and next to the parade field. As you are walking into the building, the ticket office is the very first office. Unless I am currently with a customer, you are welcome to come in.

As a veteran, do I qualify to purchase military tickets?

You may or may not. 100% disabled veterans (with a 100% disability ID card) are eligible for all of our tickets, even military-specific ones. In addition, ALL veterans with a service-connected disability (with a Veteran Health Identification Card to show) are eligible for all of our regularly discounted (non military-specific) tickets. A VHIC card or 100% disability ID card is required for vets to purchase any of our offered tickets. If you need assistance learning how a VHIC card can be obtained, or to double-check the eligibility of your ID, please view the ID sheets above.